Customer reviews of Cookham Classics
At Cookham Classics we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Very poor 'buying' experience
By Anonymous on 03 December 2024 | Purchase not verified
Max appears to be a genuine guy but can’t comment on anybody else in the organisation.I placed a Deposit for a vehicle which was being advertised on their website. No paperwork/receipt received to this effect. I was informed that a previous Buyer pulled out due to export costs. I agreed a fair offer with Max once knowing the vehicle was available again. Max and Myself spent a lot of time obtaining information on the vehicle and agreed a date that the vehicle could be collected and all purchase details finalised. A taxi and Insurance were arranged for this date.At 4pm the day before collection of the car, I was told that the Seller will not provide the Finance Agreement details in order for the finance to be settled (by me presumably) and that they would be in touch when they have spoken with the vehicle Owner. (I was told previously by Max that he had the settlement figure ready for the date of collection). I chased this up the following day and was told the same so requested my Deposit back, as I was told that the Seller was ‘messing him about’. I was told that the Seller had changed his mind about selling as he had secured finance (his reason to sell was to raise finance – the agreed selling price was £85k (with £77k finance so he was looking to presumably raise only £8K!)I noticed that days after I placed the Deposit, the advert was updated with the current mileage, so I believe that somebody in the organisation did not agree with Max reducing the price and are hoping to receive more for the car than we had agreed. As at Yesterday, 02/12/24 the advertised price was £89,995 almost £5k more than was originally agreed. The car was listed as ‘Deposit taken’ so presumably somebody has paid £5k more than I believed I was buying the car for. The car has now been removed from advertising.The Company received Compulsory Strike Off Action (check with Companies House-discontinued as at 24/11/24) so proceed with caution.The said car was still being advertised as being available, despite it probably still being under Finance, and even though the Seller has ‘decided not to sell’. It has been a very bad experience for me and an utter waste of time and effort. If a car is advertised for sale and a price has been agreed with Deposit paid, there is no reason for the car to be withdrawn from the sale. If the car was never available to sell and still under finance it should never have been advertised in the first place. Obviously, the car was for sale but somebody in the organisation decided they could obtain more for the car than I had agreed with Max. They never had the decency to be honest with me and just strung me along right up to the day before collection just to chase for money. Make your own mind up and be very cautious.
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5
Great experience buying my new car
By Graeme C on 08 July 2024 | Purchase not verified
Very professional, friendly service from all the staff at Cookham Classics. Very happy with my new car!
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5
Servicing/ maintenance
By Bradley P on 07 May 2024 | Purchase not verified
Took my Audi s3 in for a major engine service along with the gearbox and haldex service. Such a great service from Jake and the guys at CookhamClassics highly recommend them for any maintenance work needed! Very knowledgeable and helpful! Great experience.
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5
Great Service!
By Matthew C on 07 February 2024 | Purchase not verified
I recently purchased an Audi TT from Cookham classics and I'm very happy with the whole experience. Max was true to his word from start to finish, which really helped reassure me that I was purchasing from somewhere that will look after me if anything was to go wrong down the line. All of my requests were fulfilled and Jake was also very knowledgeable and helpful on the day I part exchanged my car and collected the new one. I highly recommend Cookham Classics.
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5
Nissan Elgrand
By Tony A on 21 August 2023 | Purchase not verified
It’s been a while Guys I should have written a review much earlier I had the car well over a year it’s not missed a beat and the Mot Guy even commented how clean it was underneath Great example of a Nissan Example
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5
Passat R36
By Alexander C on 16 May 2022 | Purchase not verified
Trustworthy with great communication, pre-sales and after sales service.
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5
Carbon Roof Restore
By Gurd D on 20 April 2022 | Purchase not verified
Impeccable, honest, understandable, and transparent. Over the moon with the service received from Max and the Team - big thankyou for taking on the job, the results are better than new. On to the next job!
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5
By Angus P on 23 March 2022 | Purchase not verified
Buying a car from Max is a pleasure and good fun.
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5
Excellent Service
By Anonymous on 13 September 2021 | Purchase not verified
Excellent service, very professional, our car was dealt with quickly and we were kept up to date with the process all the way through. Highly recommended
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5
True caring Gentleman
By john c on 28 August 2021 | Purchase not verified
On a recent visit to cookham with my sister, we parked up in a quite car park, we walked across fields to have a look at the scenery, the lovely boats and houses on the river, anyhow to cut a long story short, we walked back along the path and up onto the road and headed what I thought was the right direction to the car park, after walking about a mile, we knew we was on the wrong road, it was a boiling day and I am no lightweight, anyhow we got back to cookham where my sister then spotted the garage and she asked about the whereabouts of this car park, the gent knew straight away and could tell I was hot and was nearly fit to drop, he kindly offered us a drink, he then told us to hop in his car and he would take us to the car park, soon we was there, I thanked him and offered some money to which he said no its ok mate, then give me a fist pump as I got out, so I thought I would write a small review for his kindness, its lovely to know there is still honest genuine and helping people still about, I shall be re visiting cookham early in october for a 1980s lets rock music event, also shall be going back to my dear friend and talking some car business with him, thankyou once more
Opening times
Monday | 09:00 - 18:00 |
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Tuesday | 09:00 - 18:00 |
Wednesday | 09:00 - 18:00 |
Thursday | 09:00 - 18:00 |
Friday | 09:00 - 18:00 |
Saturday | Appointment Only |
Sunday | Appointment Only |